ASH INDUSTRIES PRIVACY POLICY
Last Updated: September 2026
ASH Industries, Inc. ("ASH," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ashindustries.com (the "Website"), submit a Website form, apply for employment, interact with us at tradeshows or events, or otherwise communicate with us. Your use of the Website is also subject to our Terms and Conditions.
Information We Collect
Information You Provide. We may collect information you voluntarily provide, including your name, company, job title, email address, phone number, mailing or business address, questions, messages, marketing preferences, and other information you choose to provide.
Depending on how you interact with us, we may also collect:
- Project and inquiry information. This includes project descriptions, manufacturing requirements, materials, estimated production volumes, applications, and other information related to a quote or manufacturing inquiry.
- NERD Design Tool information. This includes the contact and shipping information needed to fulfill your NERD Design Tool request.
- Employment applicant information. This includes contact information, position of interest, availability, relocation preference, professional background, references, resume, and other information submitted with an employment application.
- Event information. When you visit our booth at a tradeshow or event, we may collect information such as your name, company, title, and contact details, including through badge scans or lead retrieval tools provided by event organizers.
Information Collected Automatically. When you visit the Website, we may collect technical and usage information. This includes IP address, browser and device information, pages visited, referring URLs, and information about how you interact with the Website.
We may also collect campaign attribution information, including UTM Source, UTM Medium, UTM Campaign, and UTM Content. When you submit a form, this information may be associated with your submission and stored in our business systems. After you submit a form or otherwise identify yourself to us, we may associate your subsequent Website activity with your contact record.
Email Engagement. Our emails may contain tracking technologies that tell us whether you opened an email or clicked a link. We use this information to understand engagement and improve our communications.
Confidential and Restricted Information
Website forms are not intended for transmitting information that requires confidential treatment or special handling. This includes confidential, proprietary, classified, or export-controlled technical data, as well as protected health information. Submitting information through the Website does not, by itself, create a nondisclosure agreement or confidential relationship. If your project involves this type of information, contact us and we will arrange an appropriate secure transfer method and, where needed, a nondisclosure agreement. For more information, see our Terms and Conditions.
How We Use Information
We may use information to:
- Respond to inquiries and evaluate quote and project requests
- Communicate with customers and prospects and manage business relationships
- Fulfill NERD Design Tool requests and evaluate employment applicants
- Provide requested information or services and maintain business records
- Improve the Website and measure marketing and campaign effectiveness
- Prevent spam, fraud, and misuse
- Comply with applicable legal requirements
If you submit a Website form, share your contact information with us at an event, or opt in to our communications, we may send you information about ASH, our capabilities, services, events, and company news. You may unsubscribe at any time using the unsubscribe link in our emails. Even after you unsubscribe, we may still send non-marketing communications related to an active inquiry, quote, order, or business relationship.
Submitting an employment application does not enroll you in ASH marketing communications.
Service Providers and Website Technologies
ASH uses Salesforce and Salesforce Account Engagement to collect and manage information submitted through Website forms and to support customer, prospect, and business communications. Information you submit may also be sent directly to the appropriate ASH representative to respond to your request.
Website forms use Google reCAPTCHA to help prevent spam, fraud, and automated submissions. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Cookies, Analytics, and Tracking
We use cookies, analytics tools, pixels, tags, and similar technologies to:
- Operate and improve the Website
- Understand Website traffic and usage
- Measure marketing effectiveness
- Understand how visitors arrive at ASH
These technologies may collect information such as IP address, device and browser information, Website interactions, referring URLs, and campaign information.
You can restrict or delete cookies through your browser or device settings. Disabling certain cookies may affect Website functionality.
Do Not Track: The Website does not currently respond to browser "Do Not Track" signals.
How We Share Information
ASH does not sell personal information or share it for cross-context behavioral advertising.
We may disclose information to:
- ASH employees and representatives
- Service providers that perform services on our behalf, such as Website operations, customer relationship management, communications, analytics, security, spam prevention, shipping and fulfillment, and recruiting
- Event organizers or lead retrieval providers, as part of collecting event information
We may also disclose information when required by law; to protect ASH, our customers, employees, or others; or in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction.
Data Retention and Security
ASH retains personal information for as long as reasonably necessary for the purposes for which it was collected, and to satisfy applicable business, contractual, legal, and regulatory requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Where Information Is Processed
ASH is based in the United States, and information we collect is stored and processed in the United States. If you contact us from outside the United States, you understand that your information will be transferred to and processed in the United States.
Your Privacy Rights
Depending on where you reside and applicable law, you may have rights regarding your personal information. These may include the right to request access to, correction of, or deletion of your personal information, or information about how it is used or disclosed.
To make a request, contact us using the information below. We may need to verify your identity before processing certain requests. We will respond as required by applicable law.
California Privacy Rights
California residents may have additional rights under applicable California law. Depending on the law applicable to ASH and the circumstances, these may include the right to:
- Know what personal information is collected, used, or disclosed
- Request access, correction, or deletion
- Opt out of the sale or sharing of personal information, where applicable
These rights may also apply to California employment applicants.
The categories of personal information ASH may collect include:
- Identifiers and contact information
- Business and project inquiry information
- Internet or other electronic network activity
- Marketing, event, and campaign attribution information
- Communications
- Professional or employment-related information
We collect this information from you directly, automatically through the Website, and from event organizers. We use these categories for the business purposes described in this Privacy Policy.
ASH will not unlawfully discriminate against anyone for exercising their privacy rights.
Third-Party Websites
Our Website may contain links to third-party websites or services. ASH is not responsible for their privacy practices, security, or content. We encourage you to review their privacy policies before providing information.
Children's Privacy
The Website is intended for business users and is not directed to children under 16. ASH does not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy as our Website, technologies, business practices, or legal requirements change. The "Last Updated" date above identifies the most recent revision.
Contact Us
Questions or privacy requests may be directed to:
ASH Industries, Inc.
1330 W. Willow Street
Lafayette, LA 70506
Phone: 337-235-0977
Email: privacy@ashindustries.com
Website: ashindustries.com
